customer service

Making a Human Connection

This past Easter, a fire erupted in a local parking garage. Thankfully no one was injured. Although hundreds of cars were destroyed. We park our trailer in this garage. After a few days wait, we were able to access the garage and remove our trailer which was thankfully unharmed in any way. We had to […]

Augmented Reality

I was speaking with my friend Melissa Amling that other day who was telling me about her virtual reality concept for a new children’s book. It is a very interesting idea to bring children into the world of the book so they could fully experience and become a part of the story. She then mentioned […]

the brain

Don’t trust your brain

In our scientific focused society, there is an assumption that what we think is undeniable truth. We believe that our brain is like a supercomputer built to only provide fact. But our brain can’t really be trusted. Recently I watched a documentary on brain plasticity. I love brain plasticity because it shows we can reprogram […]

view from the rooftop

Say What You Mean

We were fortunate to be able to spend Christmas with some friends on the rooftop of the house we live in. They loved the view and the sunshine. I was asked, “Are you guys up here all the time?” Without thinking I replied, “We are too busy.” Being an avid reader of this blog, a […]

taking water for granted

Waste Not Want Not

I took a long hot shower. And I felt a little guilty. Cabo San Lucas has been on water rations for the past few months so getting a shower at all is a luxury. On my recent visit to the States, when I was able to have more than a three-minute shower, I felt a […]

speaking in Mexico

Words, Words, Words

Trying to learn a new language is difficult. A whole new vocabulary needs to be memorized. A different sentence structure is used. New verb conjugation must be absorbed. As I am trying to improve my Spanish comprehension and ability to speak, I noticed a few things which reflect on how our language points to our […]

think or feel

Feeling into the Future

Every month I check in with the PowerPath Forecast to get a pulse on the world. I don’t know how they do it, but the forecast has an uncanny knack at identifying larger themes happening to us all. This information helps the work I do with my clients as well as helping me understand shifting […]