When I had my first direct report as a marketing manager, one of the things I learned was how to provide feedback without using the word “but.” “You are doing well with your TPS reports, but you need to improve your numbers.” Most employees never hear or remember what is said before the “but.” They […]
A friend brought me a blown-glass fish dish from Nova Scotia, Canada. The very next day, I was working downstairs while Mary was cleaning the house. I heard a crash. I knew instinctively it was the dish. Between clients I went upstairs. Mary asked if it was expensive; I said it was a gift. Mary […]
Neil Findlay says he is just, “An ordinary person out there doing some stuff.” But he is so much more than that. Both Neil and his wife have dedicated some of their working years and now their “retirement” to helping children around the world. They are both an inspiration for what we can all accomplish. […]